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Privacy Policy

This is the privacy policy of Aspreys Limited, (Trading As, Aspreys & Clarke). This document describes how we use and protect the data that you give us when making purchases from this website.

Aspreys & Clarke take your privacy very seriously. This privacy policy is intended to outline how any personal data collected from you from, www.aspreys.com, will be used, stored and protected by us, in order to communicate with you and to deliver you excellent service whilst being compliant with the applicable data protection law (Regulation (EU) 2016/679 – known commonly as (GDPR).

Our website address is https://aspreys.com. Associated websites addresses are: http://aspreysandclarke.com & http://aspreysandclarke.co.uk.

Our company number : 9941133 (Registered in the United Kingdom)

What Personal Data Do We Collect and Why We Collect It

  • Name
  • Postal Address
  • Email Address
  • Phone Number
  • Order information and any associated artwork files.

Other information is collected  through the use of analytics software (Google Analytics).  This information includes your IP address, operating system, web browser, site pages visited, referring site and exit site. Your associated approximate geographic location is also recorded. This analytical information is solely used for the purpose of gathering general statistics in regard to website activity as a whole.

On first use of this website it will be implied that you are in agreement for the data aforementioned to be collected in the process described.

Marketing Newsletter And Keeping In Touch

We will, if you have given us your permission, provide you with information about products and services from Aspreys & Clarke.

  • Mailing List: We will ask whether you would like us to send you marketing material when you tick the relevant box when you check out, sign up for newsletters or if you register with us via the Website, by phone, or  by email.  With your consent, we will use your email address as a convenient way to contact you about your order  or any required modification or amendment. From time to time, we may update you on new gift promotions, but only with your permission.
  • Can I be remove myself from your mailing list? We will send you special offers and promotions by email. If you do not want to receive offers and promotions by email, simply click on the unsubscribe link in any email. You can unsubscribe at any time.
  •  Will you pass my data on to third parties? We will never pass on your email address to a third party for marketing purposes (except if they are contacting you on behalf of Aspreys & Clarke). We respect your privacy and ensure to protect and maintain it at all times.

Media:

If you upload images to the website for the purposes of completing an order or receiving a sample , you should avoid uploading images with embedded details, for example, GPS location details or other website data.

Contact Forms:

If you contact us through the use of a contact form, your name, email address and phone number will be stored until your enquiry or subsequent order has been completed.

Comments / Reviews:

If you leave a comment or review on the site, we collect the data and also the IP address of the visitor to help in spam detection.

Financial Data:

No financial information, including any card (credit or debit) is stored on the website. All payment processing is managed off-site by Stripe payment gateway or PayPal.

Legal Basis To Process Your Personal Data

For some of the uses of your personal data (as described above) there is a legal basis under applicable data protection laws for us to use such personal data without your consent.
This includes, for example, where it is required for us to use some or all of the information in order to perform a contract with you, process your order, provide  support or to manage your online subscription that we provide to you.

This circumstance can also arise for some of the reasons highlighted below:

  • To ensure we understand how our customers make purchases in different demographic and geographic locations.
  • Sending  marketing communications. You can opt out of our marketing communications at any time through the unsubscribe button at the bottom of every email or  contacting us at info@aspreys.com.
  • To present you with personalised offers on our website, through social media channels such as Facebook and Instagram.
  • To carry out research and analysis of your data, as this helps us understand our customers better and how they interact with Aspreys & Clarke.
  • To ensure that you know about any changes to the Website or changes made to this  Privacy Policy.
    Where we have a legal basis to use your information without consent (as described), this policy fulfils our duty to use your personal data lawfully and in a manner that you would expect; by giving you adequate notice and explanation of the way in which your personal data will be used.
  • To ensure and enhance the security of the Website

What We Do With Information Collected

Your information will only be used for one or a number of the following:

  • Verifying payment details
  • To fulfil your order with our chosen delivery partners
  • Company market research
  • To provide follow up information including newsletters, new products, competitions and policy changes
  • To enhance amendments to website and associated services
  • To maintain internal record keeping.

Third Party Service Providers and Websites

The use of third party services are used to fulfil your order. These include delivery partners, payment processing services, marketing and search engine providers. Your data from time to time may be used by these third parties to carry out their associated service.

Privacy Polices of our third party service providers are as follows

Stripe Payments: https://stripe.com/gb/privacy

PayPal: https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev

Royal Mail: https://www.royalmail.com/privacy-notice/

Parcelforce Worldwide: https://www.parcelforce.com/privacy/

UPS: https://www.ups.com/us/en/help-center/legal-terms-conditions/privacy-notice.page/

FedEx: https://www.fedex.com/en-gb/privacy-policy.html/

Etsy: https://www.etsy.com/uk/legal/privacy/

MailChimp: https://mailchimp.com/legal/privacy/

Cookies

Cookies are stored on your computer or other visiting device when accessing this website. These encrypted files do not contain any personal or sensitive information and are only used to enhance our knowledge of site usage and enhance your user experience. The use of cookies can be disabled within your web browser at any time, but may on occasion affect the usability of this website.

Your Information, Your Choices

You can prevent information being stored by this website by not supplying any information you are not happy to share and  by using your web browser effectively to prevent cookies.

Newsletter and other marketing materials can be unsubscribed from at any time.

Effective Date: 07-08-2019

This privacy policy may be amended as we deem necessary or as required by law. All customers will be informed of any required changes. On first use of this website after alteration, it will be implied that you have accepted all amendments.

Contacting Asprey & Clarke

If you have any questions about this policy or any other matter concerning security or your personal data please do not hesitate to contact us:

Email: info@aspreys.com

Your personal data will always be kept secure and will never be passed or sold onto any third party unless required by law. 

Customer Reviews

Very impressed with the finished product. Fantastic all round.

Sarah Mills

Couldn’t be happier with the product and service from Aspreys & Clarke with special mention to Paul. From the moment I first contacted them they couldn’t be more helpful and did everything to make the personalised design and to get it to me quickly. More importantly my wife loves it. Exceptional from start to finish, thank you.

Mr Quinlan

Perfect 18th birthday present - beautiful, and promptly sent - and the recipient loved it !!!

Liz Waldy

I absolutely love the cocktail stirrers. I will certainly purchase more in the future.

Paul Knowles

This item has made the perfect Christmas present! I emailed for help with my design and they were so quick to respond and understood my not so great description. Nothing was too much to ask and they made this process so easy! The stirrers arrived 2 days after the order was placed which is amazing in itself but the quality of the product topped that off. I shall try to upload pictures on my product after Christmas when the recipients have received this but I am 100% sure they will love them. Thank you again to Paul and the team for all of your help!

Kirsty

Bought these for a gift but love them and the presentation box they arrived in! Service and correspondence was excellent and delivery very quick!

Mr Lambeth

My clients loved the corporate gifts !

Mr T.Prosser

Excellent service and a lovely and unusual gift. Beautifully presented too.

Alison Wells

This beautiful bridal shower gift exceeded all expectations and was beautifully boxed. It will be perfect for our son's wedding to keep their champagne bubbly after the toast. More importantly, it can be used for a lifetime of celebrations to come! I can't thank the wonderful staff at AspreysAndClarke enough for their patience help in the design and expeditious delivery of this lovely gift. Thank you, thank you!

Mr & Mrs Gnau

Can’t speak more highly of Aspreys & Clarke. From start to finish, the customer service was five star, nothing too much trouble, any questions answered swiftly, and I was so impressed by the corporate gifts I ordered. Fantastic products and service that really does stand out from others. I wouldn’t hesitate ordering again, and indeed hope to use them on many occasions in the future.

Jessica Kearney

Lovely, quality bracelet which arrived really nicely packaged and very quickly! Love it and wear it every day, Thankyou.

Jessica

Unbelievably lovely. Fantastic quality. Packaged beautifully. Well inscribed and delivered almost immediately

Mrs Richards

Loved the high quality packaging. Fast and professional service. Bought as an anniversary gift for my in laws, they loved it! Will definitely be buying another one of these soon - such a great gift idea.

Katie Adams

Thank you very much for the candle  & champagne stopper which I have just received,  I have to say I am very impressed with them,  I think I might have to place another order!  

Beverley, Davies & Ingram Advocates

Perfect gift - beautifully presented and very speedily despatched. Will definitely buy again!

David

I cannot praise this company enough. Very helpful seller! Absolutely love the necklace and have since ordered more. Received the day after ordering. Thank you

Sharon Lowin

This company could not have been more helpful over and above in fact . the stirrers are perfect and very well packed. I would recommend this company to everyone ...well done and many many thanks.

Susan

The items came quickly and were packaged beautifully. We are really pleased with them. Thank you.

Jo Palmer

I recently ordered 8 engraved gin swizzlers for my husband. They arrived in perfect time and look very elegant. The quality of the product and the packaging exceeded my expectations. Many thanks for delivering such a perfect service, I shall certainly be recommending A&C to my friends.

Helen Brown

Even more beautiful in person! Exactly as described and fantastic quality! Super fast shipping despite shipping from overseas and responds very quickly to messages despite the time difference. Will definitely be purchasing as gifts for others in the future! Thank you!

Chelsea Sharp